Customer Service

FAQ

How to make a reservation?

You can make a reservation in the homepage(www.seoulcitytourbus.co.kr),
or can buy the ticket in the ticket booth or on board.
(Pay in cash, T-money by credit card)

Can we take the bus only at the Dongdaemun design plaza?

Departure point is the first station DDP but you can take any stations that you want.
The people who bought a ticket on-line must come to the ticket booth and take the bus after change the ticket.

Where can we check the stations?

you can check the stations in the homepage
(www.seoulcitytourbus.co.kr)

When we go down and then if we want to take the next bus, should we pay again?

Buy a one-day and you use the bus all day long,
hop on and hop off as much as you like at any of the bus stops on the route.

How long does it take?

It takes about 80min to the traditional culture course,
105min to the Highlight course.

Should we make the reservation?

You can buy the ticket at the ticket booth, or on board
(Pay in cash, T-money by credit card)

If the bus is full What can we do?

The sitting system is first come first served,
so if the bus is full please take the next bus.

Are the city tour buses all double-decker?

Yes, the buses are in SEOUL TOUR BUS TRAVEL SERVICE
all double-decker, and we have three types
(open top, half top, covered)

Are you operating rainy or snowy days?

Unless heavy rain, heavy snow, and typhoon the bus will operate.